SMS Terms & Conditions

Program name: AlphaBackflows Appointment Reminders. AlphaBackflows ("we", "us", "our") sends transactional text messages only to customers who have requested backflow inspection, repair, or installation service and opted in. Messages include appointment confirmations, reminders, and day-of arrival notices. We do not send marketing or promotional messages, and we do not send messages on behalf of any third party.

• Message frequency varies (typically up to 4 messages per appointment).
• Message and data rates may apply.
• Text HELP for help. Text STOP to cancel at any time.
• Consent is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages.

Mobile opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

You can opt in by checking the "Receive SMS appointment reminders" box when you request an appointment on our website, by giving verbal consent to a representative when scheduling by phone, or by signing a service agreement that contains the SMS consent language. We will not send Program messages to a mobile number unless you have opted in for that number.

Message frequency varies based on your scheduled service. You can typically expect up to four (4) messages per appointment cycle: a confirmation, a 7-day reminder, a 1-day reminder, and a day-of "on our way" notice, plus occasional service-related follow-ups.

Message and data rates may apply. Check with your wireless carrier for details. AlphaBackflows does not charge a fee for receiving the messages, but standard carrier rates may apply.

You can cancel the Program at any time. Text STOP to the number that sent you a message. After you send the word STOP to us, we will send you a one-time message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time and we will start sending messages to you again.

If at any time you forget what keywords are supported, text HELP to the number that sent you a message. After you send the word HELP we will respond with instructions on how to use our service as well as how to unsubscribe. You can also contact us anytime at (954) 685-1888 or support@alphabackflows.com.

We are able to deliver messages to the following supported carriers: AT&T, Verizon Wireless, T-Mobile, Sprint, Boost Mobile, U.S. Cellular, Cricket, Metro PCS, and most other US carriers. Carriers are not liable for delayed or undelivered messages.

For information on how we collect, use, and protect your information — including your mobile phone number — please review our Privacy Policy. We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for marketing purposes.

We may revise these SMS Terms at any time. Continued enrollment in the Program after changes are posted constitutes your acceptance of the updated terms.

AlphaBackflows
6972 Long Pine Cir, Coconut Creek, FL 33073
Phone: (954) 685-1888
Email: support@alphabackflows.com